Terms & Shipping
We have two warehouses from which we ship (Los Angeles, CA and Edison, NJ). We will always try to ship from the nearest warehouse whenever possible. If your order needs to be split shipped from both warehouses, you will not be charged any additional freight.
Our preferred carrier is UPS Ground. Some orders may be too large to ship via this method. If this is the case, you will be contacted prior to your order shipping so that you can approve the LTL shipping charges. Orders are typically shipped within one business day.
For orders placed before 1pm EST, we do our best to ship them same-day. Most orders will ship within one business day. (Orders with cutting typically take a bit longer).
It is important that you note the condition of the shipment as you sign for it with the UPS driver. Any visible damage MUST be noted with the driver. If not, claims will not be honored.
An order, once placed, can be cancelled only with our consent and upon terms that will indemnify us against loss.
We will not be responsible or liable for any default or delay arising out of cause or contingency beyond our control or beyond the control of our suppliers affecting either ourselves or our suppliers.
Copyrights & Disclaimer
All of our marbelized and decorative papers are copyrighted and trademarked and may not be reproduced in any way. As many of our papers are made using different methods of manufacture, size and color may vary slightly from lot to lot. We can not be held responsible for exact matches.